Testimonials for Keystone Basement Systems

Great service requires great people, which needs to be recognized. Chis Bailey and the team at Keystone Basement Systems are phenomenal! Chris was prompt, polite, knowledgeable, and professional. He was extremely thorough in explaining the different options for our project, and provided variable pricing for those options.He followed up with our local Borough for the required permit, and kept me informed every step of the way leading up to our installation date. Additionally, he touched base with the installation crew on the day of to ensure things were going smoothly. Much appreciated! I cannot say enough great things about Chris Bailey as a person of service, as he genuinely cares about people, and left a lasting impression on me!Our installation crew of Rich, Dee, and Gavin were outstanding! All three of them are hardworking, and fun to be around. A supervisor stopped by during our drain installation for quality assurance, and I assured him the crew was doing a great job. Thank you to the entire team at KBS for resolving our water issue.

Michael was incredibly kind, helpful and thorough in assessing the basement and the work needed to address the water issues. He explained everything to us and really helped us understand the issues and solutions. We are feeling much more confident after working with Michael and we highly recommend his kind, thorough service to anyone needing basement work!

Chris S. was very knowledgeable and helpful and had a lot of informative and detailed stuff to show us so we could better understand what we are paying for. We really appreciate his friendliness and my dogs didn’t even bark at him which is in itself a judge of character.

We’ve got the WaterGuard, TripleSafe, and CleanSpace trifecta—no wonder they’re smiling!

Michelle called in raving about Jayden; she was at her son's house during his inspection. She said that Jayden was pleasant, informative, and fantastic. He spent 3 hours explaining our system to them without being pushy. Michelle said we struck a goldmine with Jayden, and wanted us to know!

The Devon Anderson came to our house and explained what he would be checking and took the time to show us step by step, the reasons for dampness in our basement. We felt comfortable with him educating us on our next steps on fix the issue.

Jayden Williams was an absolute pleasure. So helpful, knowledgeable, and informative. Very clear info, very clear answers to questions!

Basement dry, homeowner happy. That’s the Keystone difference.

I had a great experience with Michael from Keystone Basement Systems. He came out to assess my basement and took the time to explain what was going on with my water issue. He was professional, knowledgeable, and very helpful in walking me through my options. I really appreciated his clear communication and the fact that he made the process easy to understand. Highly recommend Michael and Keystone Basement Systems!

That’s the face of someone who never has to stress about basement problems again!

  I wanna give a HUGE shoutout to the crew Rich, CJ, and Luc! GIVE THESE GUYS A RAISE! They work super hard, fast, and are professional! Very clear communication and showed up on time. Also incredibly friendly, informative, and were more than happy to answer any questions I had during the installation of the WaterGuard, TripleSafe sump pump, and dehumidifier. It was a big project and I was thoroughly impressed that they knocked it out in just two days. On top of that, they left my basement cleaner than it was before. These guys really know their stuff and I can’t say enough good things about them. Keystone Basements is lucky to have these guys!I also want to give a shoutout to the initial inspector Cam! I really appreciated that he didn’t come by to give me a sales pitch and pressure me into anything. He was just straight up about it. Basically said “hey, this is what your problem is, this is what we’d do to fix it. It’s your call.” He’s very knowledgeable and sat me down to go over the exact work to be done. I went the financing route, and he made everything simple and easy. Also gave me his phone number and responded almost immediately whenever I’d have questions leading up to the install.If you’re curious about having your basement waterproofed, it literally cost you nothing to have them come by and check it out and give you a quote. This has given me much peace of mind, and am really happy with the work!

Keystone magic strikes again - another happy homeowner!

Devon with Keystone was great. He answered all my questions and concerns. I appreciate the time he took to explain what I needed.

We were very impressed with Dominic! He is the specialist that came out and went over the project and what was needed. We just did our down-payment today and signed. More updates to come once the project is complete!  

Another happy homeowner celebrating a dry and worry-free basement—thanks to TripleSafe, WaterGuard, and Sedona!