Testimonials for Keystone Basement Systems

We had a leak during the cold streak and Keystone was able to get an agent here the day after we called. We were very impressed with Robert. He did an evaluation inside and out of the house and my ade his suggestion. The most amazing thing was that this agent was professional and ethical. He was honest and did not try to pretend things were wrong that were not just to sell items we didn't need. We are very happy with Keystone and Robert and would not hesitate to refer anyone to this company and young man.

We just had a wonderful experience this past week with Crew leader, David; foreman, Joey; and installer, Tristan. The guys were very nice and professional, kept me up-to-date on what was happening each day, made sure I did not have any questions, and did a walk through at the end of each day with me. We had a big job that they got done in a timely manner. We are extremely happy with our new walk-in crawlspace. They went above and beyond what we expected. We are excited to be free of the mold that has been keeping us sick for so long. Jayden did our estimate and was very personable and did a great job explaining how everything would work. When the work crew got here, I already had a really good idea of what was going to be happening. We would definitely recommend them.

So these dudes, Keystone, just totally aced this job. The stellar team was David, Jojo, and Johnny. They didn't get to finish it because of the timing of having a meeting in the morning (surprised management doesn't let them join from zoom while in the vehicle to their job site), but they practically finished it with maybe a couple hours to wrap it up. A second team is coming in to finish it.Here were some facets of the job that impressed me:- They worked well together.- They were respectful to me as a the houseowner.- They were professional with their delivery of what was going to happen.- They communicated openly with me whenever something needed to be discussed.- I asked additional questions and they entertained them willingly and walked me through the work.- They tied in my outside gutter into my drainage pipe without any questions.- They told me what to expect from the following crew and provided "next steps".I provided water bottles and coffee if they wanted it. I recommend for everyone to use Keystone and to be just as appreciative of the hard work being done.Please give them a raise or promotion. They absolutely deserve it.

The team that came to our house Nate, Yakeyee, and Dee were very professional and very efficient. They explained everything well even had a project Mgr with plumbing experience come out to make sure what could be done safely. They were done in the time frame They gave us and cleaned up after they were done. We thank them very much.

I highly recommend keystone for basements.

I am very impressed with the work.

It has been 13-years and the system is still working great.

Had Devon out and he was great. Very clear in his description, very earnest and not pushy. He was patient and made sure all my questions were answered.

Chris Bailey was very knowledgeable, clearly identified the problems for our house then proposed solutions in a transparent way. We will be calling him back for future jobs.

Great work! The floors are level and feel strong. 

One more happy homeowner enjoying a dry, worry-free basement!

James Stewart from Keystone communicated very clearly prior to our appointment. His inspection, solution, and explanation of the problem/solution was EXTREMELY thorough. I felt very comfortable I was dealing with an expert as he was able to easily answer all of my questions from the issues, to the products and contract. In addition, he was incredibly personable. James Stewart won the business for his company this evening and I’m looking forward to getting started.

I'm very happy with the crew and their work...I rate them 10/10!

Needed new basement support beams. Cody was a great salesperson. No pressure, very thoroughly explained everything. Keystone Basement is recommended.

I contacted Keystone Basement Systems regarding a crack in my basement. Hope Crawford visited my house and reviewed my issue. She was very thorough and very honest. In fact, she advised me on how I could repair the leak on my own, without significant expense. I appreciated her honesty and will definitely use Keystone in the future.