Testimonials for Keystone Basement Systems

Happy homeowner, dry basement—good vibes only!

A commercial building owner in Regent Park recommended Michael Ashburn to assess the basement in a 15,000 sq.ft. building we are looking into purchasing as a women artists live/work space. Michael was super friendly and explained what he was looking for as he used various tools to measure along and through surfaces. He took his time to inspect every inch of wall, ceiling, floor, brick, block mortar and drain system. He gave us the good news that the basement was basically in very good shape. And he identified a weak area, a 20 ft. long wall that spans two rooms. It has shifted 3/4 inch with a middle bulge. The most immediate repair would be in the section of wall in HVAC room where the sewer stack pipe runs between the wall and the boiler. Between his on-site assessment and written report, Michael helped us better understand the structural integrity of the building, to make our decision. I highly recommend Michael at Keystone.

I am very pleased by the new beams and footings that Keystone Basement Systems installed in my basement to shore up the foundation and joists. They look great and will provide stability for decades. Great work, fair prices, and phenomenal communication and prompt answers from the entire team along the way, especially Michael Ashburn. I appreciate how Michael took the time to thoroughly explain options, scenarios, impacts, and costs along with sending detailed proposals. He also educated on where I could monitor other areas for changes versus where other companies had merely sought to sell me products and services that may not be a long term solution for my home and even unnecessary. They also checked in to make sure I was satisfied after. Top notch service, highly recommend!!

I'm very pleased with Juan and his crew so far...they are awesome, and I rate them 10+!

Dave Jr. and his crew worked so fast and kept our house clean. We are very happy with the work done and would recommend Keystone to friends. 

I'm very pleased with the work that Kein, Taurean and Rich did at my home! I know that people usually complain if a contractor did a bad job, but rarely compliment a good one. I wanted to let them know they did great...Thank you!

This homeowner is all smiles! Thanks to Push Piers, CleanSpace, WaterGuard, and SuperSump, it’s now dry, stable, and stronger than ever!

I am so pleased the consultation with Frank Ray enabled me to confidently choose Keystone for our project. The level of services available to preserve and protect the investment in our property were not available with other companies, even though their estimates were similar. I believe this investment will not only add longevity to our concrete but to the visual appeal of our home. I have no doubt I will be just as pleased once the project is complete.

Smiles all around - nothing beats the feeling of a safe, level, crack-free porch!

  Chris came out to measure and give an estimate to strengthen a bowed basement wall with PowerBraces and patiently answered my questions for days after. Yesterday Juan and his crew installed the braces and they appear to be what was explained to me. I should now be able to sleep without worrying about that wall. They, Chey and Lacye at the office were all professional yet friendly throughout the process and answered my questions in detail.      

Joey, Gavin and Triston came to my house today for a water issue I was having in my basement. They were able to quickly identify the issue, offer a solution and remedy the problem. These guys were awesome! Will definitely be calling Keystone Basement Systems for any future waterproofing services I need.

  With water entering the walls at both high and low points, as well as the cove (where the walls meet the floor), Chris determined that a full perimeter waterproofing system was needed in order to provide complete protection. This included the WaterGuard below-floor drain system to collect the water and a sump pump to actively discharge the water collected. 

All of these guys were professional, quick, and friendly. I would highly recommend Keystone Basement Systems to anyone! 

Keystone Basement Systems has been great to work with so far. They came out to provide a fair quote quickly, were thorough with their explanation of the work, and were extremely patient with follow up questions. We appreciate the great service provided by Devon and Jim, and we’re looking forward to seeing the finished project!

We had a great experience with Keystone Basement Systems! Chris Bailey was fantastic to work with and he communicated clearly and took the time to educate us on everything that needed to be done. Rich and his crew who handled the waterproofing were amazing. They really knew their stuff and explained the process along the way. Our basement finally feels like a finished space now. Everyone was professional, hardworking, and a pleasure to work with. Highly recommend!