Testimonials for Keystone Basement Systems

She’s got a dry basement, and a smile that says it all!

20+++ From beginning to end. Cody to the Boys (Chris, Joel and Ya'keyee) the whole experience was professional, transparent and lovely. They all worked so hard to make my experience excellent.

Ken was great

Chris Bailey did a wonderful job explaining why our basement was sinking and what our options were. He even offered to come and help clean out the storage room. So far the office staff and workers have been so cooperative in scheduling and dealing with our needs.

No more leaks, no more stress—just a happy home and an even happier homeowner!

Jason was wonderful! What a great guy, and I feel so much better getting his input and information. I really appreciate the time he spent here and can't say enough about how nice he was! There is no doubt that if I move forward and get this work done that it will be through Keystone Basement Systems!

Frank did a tremendous job walking me through the entire process. He was very engaging and profoundly knowledgeable. He made us feel very comfortable about taking the next steps as he allowed us to better understand that Keystone Basement Systems prioritizes excellent customer service. I would highly recommend Frank and Keystone Basement Systems.

I am very pleased with the work...Keystone has set themselves apart! Because Juan and Scott worked so hard, I'm going to refer a friend who got subpar work done by another basement company!

Dry, safe, and smiling! This homeowner is thrilled with their basement transformation!

Jeff really took his time and explained everything to us. His inspection was very thorough. Keystone was the 2nd estimate that we got for our sagging home. Groundworks spent about half an hour and came in with an estimate that was twice with Jeff and keystone presented to us. The choice was a no-brainer! I can't wait to have a level home. Thanks Jeff and Keystone Basement Systems.

I am selling our current home and we had some concerns with cracks in our basement floor. Cody came out the same day and talked me through what we are seeing. I cannot thank the team and Cody enough for the prompt service and support. Highly recommend.

I highly recommend Keystone Basement Systems. Collin was our first contact, he was patient, detailed oriented in his explanations, and didn’t try to up-sale. I felt confident in his knowledge base, and he was very responsive to my many questions, and even coordinated folks who helped with added preparation needs. The gals in the office, Arely and the new grandma whose name I can’t remember were considerate and trustworthy.   Ty, Noah and Todd installed our system. They were timely, polite, and accommodating, and seemed to work very well as a team.   From start to finish, everyone demonstrated exceptional courtesy and professionalism. They communicated clearly and quickly, and made the entire experience smooth and stress-free. I appreciate their commitment to excellent customer service and would gladly work with Keystone again.

The men did a great job.

What a great crew I had to install supplemental support jacks under my 1973 crawlspace. These gentlemen were of the highest quality and communicated thoroughly even when they had to give me news that altered our project.Michael, our project manager made sure we were in the know about the first phase of this project the whole time and was upfront, honest and kind through the whole process. He made us feel like we were his first priority even when I had questions for him on his day off. He never hesitated to answer a question or provide an opinion.The foreman of the crew Tom, was thorough and transparent with each stage of this first project and took the time to make sure I understood everything they were doing.Joey, the co-Forman, stepped in and was very kind and helpful when I asked him a range of questions as well. Both Joey and Tom made it feel like they taking care of my home like it was theirs.Jaylen and Montell, two of the installers on the crew, are some fine young men that work hard and well with their foreman’s. They were so polite and thanked me many times for things they didn’t even need to thank me for.If I ever have to do something like this again or know a friend who needs this work done, I will be calling these men. They know what they’re doing and they provide a great service. I’m excited to have Keystone back in the spring to complete an encapsulation of my crawlspace. If they are anything like this crew, I know I’m in good hands.

Very satisfied with all the workers. Professional and friendly. Very very hard workers with no problems at all.