Testimonials for Keystone Basement Systems

I wanted to take a second to shout out Michael Ashburn, phenomenal personality and an absolute pleasure to have out to your home!! He explained everything perfectly, measured and organized while keeping just engaged and chatting about different faucets of the house and tips for us! Had a full quote with warranty within a few hours of the visit as well. I’d bring him back just to get his thoughts on anything with houses but when it comes to water systems Mike should be your first and final call every time.

The church was in big trouble, so I go onto Google and found Keystone Basement Systems. The scheduled me right away and then sent out a very professional man to meet with me and to look at my problem. He seemed to be very thorough and was exceptionally polite. The man did his estimate and it was very reasonable and the work was done promptly. We have had no further issues and couldn't be happier with Keystone Basement Systems work, from start to end.  

All good! The guys were good to work with. No complaints from tenants. 

The garage is all done! It looks beautiful. The guys were great! Thank you!

  Mandy Kiggins called in after her inspection with Frank. She wanted to thank him for being "super nice and on time", and also for helping her figure out that her water problem was actually a plumbing issue. Though she doesn't need our services at this time, Mandy said she'll keep us in mind since Frank did such a great job showing her what we offer.

I called in because I was having water coming into my basement from the cracks in my walls, Keystone Basement Systems was amazing and came out right away!

Rich and his crew were AMAZING! Everyone was very professional and courteous, and left my home very clean. On a scale of 1 to 10, I give them an 11!

No more wall drama - just a solid, safe, dry basement and a big smile!

So these dudes, Keystone, just totally aced this job. The stellar team was David, Jojo, and Johnny. They didn't get to finish it because of the timing of having a meeting in the morning (surprised management doesn't let them join from zoom while in the vehicle to their job site), but they practically finished it with maybe a couple hours to wrap it up. A second team is coming in to finish it.Here were some facets of the job that impressed me:- They worked well together.- They were respectful to me as a the houseowner.- They were professional with their delivery of what was going to happen.- They communicated openly with me whenever something needed to be discussed.- I asked additional questions and they entertained them willingly and walked me through the work.- They tied in my outside gutter into my drainage pipe without any questions.- They told me what to expect from the following crew and provided "next steps".I provided water bottles and coffee if they wanted it. I recommend for everyone to use Keystone and to be just as appreciative of the hard work being done.Please give them a raise or promotion. They absolutely deserve it.

It has been 13-years and the system is still working great.

Had Devon out and he was great. Very clear in his description, very earnest and not pushy. He was patient and made sure all my questions were answered.

One more happy homeowner enjoying a dry, worry-free basement!

James Stewart from Keystone communicated very clearly prior to our appointment. His inspection, solution, and explanation of the problem/solution was EXTREMELY thorough. I felt very comfortable I was dealing with an expert as he was able to easily answer all of my questions from the issues, to the products and contract. In addition, he was incredibly personable. James Stewart won the business for his company this evening and I’m looking forward to getting started.

Basement saved, happiness unlocked!

Mason and Hank were very professional and prompt when coming to replace the sump pump system in our house. Mason explained the system thoroughly and answered all our questions. I highly recommend Keystone Basement Systems!