Testimonials for Keystone Basement Systems

Nothing beats the feeling of a dry basement and total peace of mind - just ask this happy homeowner!

I would rate my experience with Chris S. a 10 out of 10! He was very thorough with explaining the company, the procedure and what to expect. I would definetly recommend Keystone Basement Systems.

When KBS steps in, uneven steps step out. Another satisfied customer!

Excellent work for a good price. I would hire again

Smiles as solid as the concrete!

The other company told me I needed to spend money to fix this crack. Keystone wasn’t so sure. They said monitor it. It has been 17 months and the wall has not moved. I am so happy I got good advice from them. 

5 star work

The work was clean and fast.

Great work with the basement 

The guys did a great job. The wall is very secure now.

Jayden did an outstanding job inspecting our basement and helping us get a waterproofing system installed in the near future! He was thorough, professional, and took the time to explain everything in detail, making sure we understood the process and options. His expertise gave us confidence in the solution, and he was friendly and approachable throughout the process. The waterproofing system will be a game-changer, and we’re so grateful for Jayden’s top-notch service. Highly recommend him to anyone needing basement work!

I want to thank all of you at Keystone for a job well done at my home.  The team you sent out was grand.  The gentleman who lead the team was polite and he informed me of every step along the way.  I am so pleased with the work that was done!  Thank you. I should have done this years ago.   Mary Loro

The best part of the job? Happy homeowners!

Chris Bailey is very experienced, courteous, and thorough in guiding you through each step of the process. He remains engaged throughout and does not simply leave after closing the sale. After having several different companies visit, he was the only one who arrived fully prepared. He took measurements, entered the crawl space to conduct a detailed examination, and ensured everything was properly assessed. A week before the project started, the field supervisor, Joe, and project manager, Devin, came out to evaluate the site and help prepare the crew. They were respectful, professional, and provided helpful information.The crew lead, Gavin, along with his team members, Julez and Dee, were exceptional. They demonstrated a high level of knowledge and took great care in their work. Their dedication was evident as they worked diligently without stopping. These young men were very respectful and kind, and I never felt uncomfortable having them in my home. Having interacted with many contractors and tradespeople over the years, I can sincerely praise these three young men for their professionalism and attitude. If there were a way to recognize their efforts with a raise or bonus, I would certainly consider it. They even took the time to listen to a few of my stories, adding a friendly touch to the experience.Overall, this team worked seamlessly together and transformed what could have been a stressful experience into a positive one. Thank you, Keystone.

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