Testimonials for Keystone Basement Systems

We were very impressed with Dominic! He is the specialist that came out and went over the project and what was needed. We just did our down-payment today and signed. More updates to come once the project is complete!  

Jeff did a fabulous job and the price was very fair. Looking forward to working with them again in the future.

The results are fantastic. I would highly recommend Keystone. 

We have been living with this issue for many years. I am glad I got it fixed. I should have done this years ago.  

Another happy homeowner celebrating a dry and worry-free basement—thanks to TripleSafe, WaterGuard, and Sedona!

They did a great job and the install was quick

I can't speak highly enough about our experience with Keystone. From assessment to completion we were in expert hands.Our home was in rough shape; my wife and I were very anxious and worried about the work we needed. Our design specialist Jayden aleviated all our fears and even personally crawled with me through the muck; hands on first class assesment. He answered all my questions thoroughly, very knowledgeable.Our mitigation crew was just as exceptional. Professional, on task, and they worked with me through every hurdle. David, Johnathen, and Joey were just amazing. Book this crew, ask for them by name.

Nathan Rich, Darrell Hutson and Khalil Perdue did a fantastic job on the half-wallie install for my basement. Nate explained everything confidently and was able to work with me on how the sump plumbing would be installed to accommodate the finish work the follow-up Contractor would be doing. The 3 men were very professional and worked well together. I'd give them a 10 out of 10. Thanks!

Keystone Basement Systems are a top notch professional company and leaders in the encapsulation of crawl space business. Their salesperson Jayden Williams and his over 90 minute assessment and presentation including samples of what they would be using plus a short video sold me on their products and business. Jayden followed up after I signed the contract and sent me a thank you card. This is what a business needs to do in order to gain the customers trust and feeling assured that they made the correct inn decision.I was notified by Arley the prior Wednesday that the installers would be arriving Monday the 22nd and they would contact me when they would be arriving around 11 am after a meeting. Nathan Rich called me around 9 am and informed me that he and Darrell Hutson would be arriving around 11:30 am after their Monday meeting and then again at 10:30 to tell me they would be at the house at 11 am - and they arrived on time.Both Nathan and Darrell were professional, friendly, efficient, and started at 11 and worked without break until 4:15. Nate explained the process again to me as did Jayden when he sold me on their business. Nate made sure to ask me a few times if I had any questions. I had a few minor ones that he answered. I was even given a discount because I had cleaned out the entire area. That was a nice bonus and appreciated.Nate told me he would take pictures throughout the installation and will send them to my email. Throughout the day every couple of hours he kept me informed of where they were and what they were doing. Darrell and Nate never stopped moving all the time they were working in the crawl space.At the end of their job Nate informed me that they were short with supplies and asked where the closest Lowe’s was located and said he was going to drive the 7 miles, get the supplies and come back and finish the job instead of having a maintenance person come back out and do it. He said that he and Darrell like to fully finish the job and they returned in 30 minutes and did.I cannot say enough about how much I was impressed with both Nate and D and their work attention to detail, cordialness, and professionalism, I would rate them a 10 out of 10 and Keystone Basement Systems the same - a 10 all around.They may cost a bit more than their competitors, but the materials, salesmanship, communication, and installation all proved - you get what you pay for. Kudos to Keystone and their product and team. I would highly recommend them without reservation.

Happiness is a dry basement and a worry-free homeowner!

Smiling because their basement is now drier, safer, and stronger than ever!

Mary Ann Walker called in to say that Mason did a wonderful job when he performed an annual maintenance at her home! She said that he was very nice, attentive, courteous... everything! She said that as a senior citizen, it's great to be treated kindly and with respect, as Mason did for her. Mary Ann said that she hopes Keystone keeps him forever!

I had a free inspection by Michael Ashburn of my crawl space this week. Probably the best one I have had. He was thorough. He was the only one who went inside the cavity to look around, physically brought up and showed me evidence of the issues and then walked me through 3 options, providing an order of magnitude of effectiveness and costs. He was not salesey but rather educational and also incredibly empathetic to my unexpected situation. He spent additional time looking at another related matter and even pointed out another unrelated issue his comapny doesn't handle that I need tp do. I could go on, but I texted him after that it was a breath of fresh air. It was delivering wise counsel rather than just trying to push business. Highly recommend you ask for him if you reach out to Keystone. His knowledgable is deep and he is just a person of integrity. Thanks Michael!

Super nice guys

A solid foundation = a happy homeowner! Thanks to our EverBrace and PowerBrace systems, plus SmartJacks, this home is safe and sound.