Testimonials for Keystone Basement Systems

Basement makeover complete! Who knew steel could bring so much joy?

James Watson came on time, my problem was the outside wall. He gave me his professional opinion as to where the water was leaking inside. I need to get some grout for the holes in the brick. He is a basement person. I appreciated his help.

Happiness is a waterproofed basement and solid walls.

I had the opportunity to work with Cody and was absolutely satisfied. He was very transparent with what needed done and answered any questions I was confused on. I would highly recommend him for anything basement!

Great service requires great people, which needs to be recognized. Chis Bailey and the team at Keystone Basement Systems are phenomenal! Chris was prompt, polite, knowledgeable, and professional. He was extremely thorough in explaining the different options for our project, and provided variable pricing for those options.He followed up with our local Borough for the required permit, and kept me informed every step of the way leading up to our installation date. Additionally, he touched base with the installation crew on the day of to ensure things were going smoothly. Much appreciated! I cannot say enough great things about Chris Bailey as a person of service, as he genuinely cares about people, and left a lasting impression on me!Our installation crew of Rich, Dee, and Gavin were outstanding! All three of them are hardworking, and fun to be around. A supervisor stopped by during our drain installation for quality assurance, and I assured him the crew was doing a great job. Thank you to the entire team at KBS for resolving our water issue.

Another happy homeowner! Stronger foundation, bigger smiles!

I highly recommend Chris Bailey! He came out to do a foundation inspection because I was worried about our sloping floors and wanted to look into adding extra support pillars in the basement. Chris completely calmed my worries. He took detailed measurements, used specialized diagnostic tools to accurately assess the structural slant, and even provided a clear, step-by-step bulleted list of exactly what would happen during the repair process. After a thorough inspection and a helpful chat, he gave us a great price quote and a clear engineering drawing of the proposed stabilization work. My husband and I initially had a misunderstanding about the project, and to our surprise, family members stepped in to help us with the repairs instead. Even though I had to cancel the job, Chris was exceptionally understanding, professional, and helpful about the situation.Everything is sorted out now, and I am so thankful for his excellent customer service. I will absolutely call them for any future foundation needs and highly recommend them to anyone looking for an honest, reliable foundation specialist.

I loved the crew and the completed work! David and his crew left the job cleaner than what it was before they started. I'm very happy with the work!

Michael was incredibly kind, helpful and thorough in assessing the basement and the work needed to address the water issues. He explained everything to us and really helped us understand the issues and solutions. We are feeling much more confident after working with Michael and we highly recommend his kind, thorough service to anyone needing basement work!

Chris S. was very knowledgeable and helpful and had a lot of informative and detailed stuff to show us so we could better understand what we are paying for. We really appreciate his friendliness and my dogs didn’t even bark at him which is in itself a judge of character.

We’ve got the WaterGuard, TripleSafe, and CleanSpace trifecta—no wonder they’re smiling!

I had requested a free estimate regarding an uneven sidewalk and cracked concrete driveway. I had no idea that there was actually a process for repairing these problems without getting a new walk and driveway. But someone told me Keystone does concrete "repairs." Frank provided me with all the information I needed to make the decision to follow through with the suggested work. This will involve concrete leveling with polyurethane foam beneath the concrete surface. BTW, Frank was kind enough to understand that I did not want/require an entire course in concrete repairs! Once I decided to move forward, the job was scheduled quickly. I'm looking forward to the results.

My husband met with Eugene Minter today for an estimate on some concrete leveling work. Eugene was very thorough and detailed about what the process would be. He took a number of measurements and took several detailed pictures. Took his time and answered all of our questions. He made the estimate process understandable and was very professional. If the work comes out as good as the estimate process we will be delighted. Thanks Eugene we will update the review once the work is completed so far really good.

Michelle called in raving about Jayden; she was at her son's house during his inspection. She said that Jayden was pleasant, informative, and fantastic. He spent 3 hours explaining our system to them without being pushy. Michelle said we struck a goldmine with Jayden, and wanted us to know!