Basement Waterproofing Case Studies: WaterGuard in Burgettstown
Kevin knew once he saw the amount of moisture he had in his basement he couldn't fix it himself. Kevin called Keystone Basement Systems to schedule an appointment, in which they scheduled for the very next day. keystone's field inspector promptly showed up for his appointment and met with Kevin to go over everything before conducting his inspection. The field inspector learned right then and there that this was an urgent project as Kevin did not want his basement getting ruined. The field inspector the got to work conducting his inspection and was coming up with a custom fit plan for this home. The plan was to include a discharge line as well as a sing pump sump pump. The plan was also to include WaterGuard . WaterGuard is designed to be installed around the perimeter of a basement floor and is connected to a sump pump that removes any water that accumulates. Once the field inspector had finished up the plan he then met with Kevin once again to go over everything before scheduling it for installation.
Upon the day of installation, the foreman and his crew showed up right on time for their scheduled appointment. The foreman met with Kevin to go over everything that was going to take place that day while the crew got to work unloading the truck. The foreman and crew then installed everything the field inspector had in the plan and then wrapped up by ensuring they had the basement as clean as when they arrived. The foreman met with Kevin to instruct him on how everything worked and for the foreman to give Kevin the service department's phone number. The phone number is always provided, and this is done so that the homeowners can call and schedule their annual maintenance as well as if they have any issues or just maybe a question. Kevin was very pleased with his new system and left Keystone a wonderful review.