Serving Greater Pittsburgh, Cranberry Township, McKeesport, Bethel Park

Reviews

Job review from in Zelienople, PA 16063 on 03/09/22

Overall Rating:

5  out of 5
Our Overall Service

Since dealing with the company, it has all been positive.

Call Representative

My experience with the representative was short but it was pleasant.

Sales Process

I had a great experience with Chris from start to finish. Chris reached out to me prior to the meeting and let me know that he would be on time. When I told him that I may be running 5-10 minutes late, he was very understanding and told me to take my time. Once he arrived at my house, he greeted me with a warm smile. He explained everything in detail and stopped periodically to see if I had any questions. Any questions that I did have, he made sure to answer them. I felt no pressure to commit to the process. Since the work has been completed, Chris has followed through with me. I really appreciated this. I would highly recommend meeting with him if you are considering using a company like this for your own basement. He was great from start to finish.

Our Installation Crew

Brad was great. I was not able to be home while the work was being completed but I spoke to Brad numerous times. He checked in with me when changes had to be made, which I greatly appreciated. He was always polite and professional. He answered any questions I had. He made sure that I was pleased with the work and he even offered to come back should I need anything.

The Cleanup Process

Brad and his team put everything back in order and my basement looked just as it was before they came.

What made you choose our company:

I originally heard about your company on the radio. But to be honest, Chris is what sold me on using your company. I had originally planned on getting other quotes but I decided against it after meeting with Chris. I couldn't be happier with him and Brad. You are lucky to have these two employees in your company.

our service area

We serve the following areas

Our Locations:

Keystone Basement Systems
205 31st St
McKeesport, PA 15132
1-412-872-2550
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