Serving Greater Pittsburgh, Cranberry Township, McKeesport, Bethel Park

Reviews

Job review from in Latrobe, PA 15650 on 06/21/23

Overall Rating:

5  out of 5
Our Overall Service
The whole process from start to finish over all was easy,quick, and very simple.Everthing to be done was detailed and well explained to me.
Call Representative
it took sometime and couple calls to get my appionment set up after Brian McWhirter first came to my house and drew up the plans.HE was excellent in taking care to get things rolling even though I him doing his vacation.H e really went beyond to reach out and said feel free to call him with any concerns.After that everything went smooth and smooth.
Sales Process
Brian McWhirter is the best !! I can't say enough about what a great job he did and how committed to the job he was. HE explained step by step the whole process and made sure I understood and ask if I had any questions or concerns.Also told me even after his visit was done to call if I had afterwards.
Our Installation Crew
David Cain (foreman)and his crew Gavin,Taurena,and James was great.They did a excellent job.Arrived on time ,made sure of what work was to be done(even made phone calls to make adjustment to the job plan before starting)They explained exactly what the was doing step by step.Showed me the work they did the first day and what they would do next. Upon completion showed me the finished product. which was very successfull to lift my floor.I'm very happy with the results.
The Cleanup Process
The crew cleaned up completely after the job .Nothing was left behind. Just a really excellent crew ,kind ,friendly ,considerate,and real pro's at there job!!!

What type of work did you have done:

Foundation Settlement

What made you choose our company:

I just took a chance and it just really worked out for the best .I'M SOOO HAPPY THAT I DID. I found you 're company in clipper magazine and never seen the ad on tv till afterwards. Which just because a company advertises alot dont make them them better(found that out the hardway by calling big name plumbers,which come with expensive prices just to find out a local plumber told me the job should have been a fraction of the price .) I would highly recommend this company to anyone looking to have basement work done right!Plus they guarantee the work for 25 yrs and that can be transferred to a new buyer .

our service area

We serve the following areas

Our Locations:

Keystone Basement Systems
205 31st St
McKeesport, PA 15132
1-412-872-2550
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