New Cumberland, WV's Expert Basement Waterproofing Contractor

In New Cumberland, WV, a concerned homeowner reached out to Keystone Basement Systems, grappling with unsettling floor issues above their crawlspace. When they first spoke to our Customer Care Specialist, their sense of urgency and desire for peace of mind resonated with us—an imperative call that we receive with a shared understanding. We took that call as the opportunity to exhibit the core values at the heart of who we are: integrity, collaboration, and uncompromising quality service. Once the appointment was scheduled, our System Design Specialist meticulously dove into a comprehensive inspection of their home. It quickly became apparent that the homeowner needed more than a minor adjustment; they needed a team that would transform their foundation stress into lasting stability. Our Specialist diagnosed the weakening condition of the floor beams, elucidating the challenges posed by their spacing and the compromised soil support beneath. With a clear solution in view, our dedicated production team swooped into action, their collective expertise focused like a laser on remedying the issues that our inspection had detailed. We installed the SmartJack® system, ideally cut and placed to bolster the crawl space’s intricate support network. These galvanized steel columns, anchored and adjustable, brought immediate strength where it was lacking, slowly lifting the sagging floors back toward their proper elevation. As the job site was dutifully cleaned—and satisfaction called once the pressure eased beneath their home—the homeowners expressed relief, having found not just solutions but a restored peace of mind, knowing their home's future rested on a steadfast foundation. At Keystone Basement Systems, it’s more than fixing a floor in New Cumberland, WV. It’s reaffirming the ideal that together, we craft enduring trust and remarkable experiences right where families' lives unfold.

In New Cumberland, WV, a homeowner was troubled by the chilliness of the floors above their crawl space, particularly during the colder months. Understanding that this discomfort stemmed from more than just drafts, they sought our expertise at Keystone Basement Systems to investigate the underlying issue. Our journey began when our dedicated Customer Care Specialist received their call, scheduling an appointment tailored to their needs. It wasn’t long before our knowledgeable System Design Specialist visited their home, fully assessing the crawl space to diagnose the problem. Beneath the home’s heart lay a hidden world of cooler temperatures and potential moisture concerns. Embracing our mission to provide tangible peace of mind, we designed a comprehensive solution featuring our advanced products—CleanSpace, Drainage Matting, TerraBlock, and SilverGlo. Our production team, known for their precision and care, promptly arrived to implement these elements seamlessly. First, they lined the crawl space with CleanSpace, a robust barrier designed to outpace the inadequacies of common liners. This was seamlessly followed by installing CleanSpace Drainage Matting to ensure any water beneath flows efficiently away. With the TerraBlock brought in, we provided insulation and a layer of comfort, complemented by SilverGlo’s powerful insulation and vapor barrier properties. These seemingly small innovations worked meticulously together, creating an environment that kept the crawl space insulated and dry. Shortly afterward, warmth and efficiency flowed back into the homeowner's living space. Their worries diffused into appreciation as their home's environment shifted towards comfort and coziness, honed with every intentional step we took to make their home not just livable, but lovable. Through small, careful actions, we strengthened the integrity of their home, staying true to our mission in every stride forward.

After attending a local homeshow fair and speaking with one of our specialists about the problems they were facing, a New Cumberland, WV homeowner scheduled a free crawl space repair inspection. During the inspection, our specialist found signs of water damage to the crawl space walls and foundation. They provided the homeowner with an estimate to repair the damage and suggested preventative measures to keep the crawl space dry in the future. Our Field Inspector, Chris Bailey, recommended encapsulating the crawl space with our CleanSpace Encapsulation System. He explained the encapsulation system installation process to the homeowner, who was eager to have our crew get started on their crawl space repair. After removing the wet and musty debris, we sealed the crawl space walls and open vents with SilverGlo insulation, and mechanically fastened CleanSpace vapor barrier to the piers and over the dirt floor. This created a dry, conditioned environment below the home, protecting it from moisture, pests, and other contaminants. The homeowner was thrilled with the results and thanked us for a job well done.