Allegheny County, PA Basement Waterproofing & Repair Contractor

A homeowner from Gibsonia, PA called us regarding sagging floors in their home.  The floor platform was uneven when they moved in 6-years ago and continued to get worse.  Over time, there was a pronounced dip in the middle of the floor and the sagging floors were deemed unstable by a 3rd party engineer.  Their engineer advocated that the floor platform be leveled and reinforced so that they would remain safe and level into the future.  The engineer recommended a high level contractor be used and hence Keystone Basement Systems was called out to the home. 

Keystone has extensive experience repairing sagging floor platforms in our area.  For the last 19+ years we have lifted and reinforced thousands of issues just like this.    We used a series of SmartJacks and Reinforcement Beams to lift and secure the area.  The floor platform had sunk 3.75" before the work started and was permanently restored to 0.25" off perfect level when done.  This was almost perfection.  

The homeowners had a leaking basement that they wanted to have professionally addressed.  We sent out our most seasoned inspector, Mr. Kelly Blackburn, to assess the foundation to see what was required to fix the foundation permanently.  After his site visit, a scope of work was presented and the homeowners put their trust in Keystone.  

Our foreman, Mr. Brad Stone, installed the internal waterproofing system and the homeowners were very impressed.  In addition to leaving a public review of the work, they mentioned Brad by name.  

Andrew visited the client today to investigate a leak in his basement.  After a thorough foundation analysis, Andrew found the problem area ad designed a repair plan specific to the needs of the home, relative to the intended use of the space.  The solution includes WaterGuard and a TripleSafe unit for the appropriate protection.  

After the inspection the customer was so impressed with Andrew's repair plan he awarded us the business and posed with the yard sign!

The client called us because of a wet basement and musty and moldy odors.  They wanted a determination as to why this was occurring and what could be done to abate the issues.  We sent out our senior inspector, Mr. Darryl Butler, to diagnose the cause.  Darryl expertly determined what had caused the problem and recommended the necessary repairs to address the concerns.  The client hired us and was very satisfied.  They even left a great review and before and after pictures. 

The church rectory located next to the Christ the Light of the World Church in Duquesne  would get over an inch of water in the basement when it rained.  We were contacted by Rev. Dennis Colamorino to address the issue.  After an inspection of the property the damage was associated age related deterioration rather than any defect.  As such, the building was retrofitted with a waterproofing system to prevent basement seepage and flooding.  

An internal french drain using WaterGuard was installed with BrightWall Waterproofing Wall Membrane.  A TripleSafe Pump and other features were employed to permanently ensure the basement remained dry.  The project was a huge success.  On the last day of the work their was a very large rain event.  During the final review Rev Colamarino commented on how dry the pace was and that if the work was not done there would be an inch of water on the floor.  He was extremely impressed.

Chris Bailey spearheaded this project from the beginning.  This was a finished area that was taking on water.  Our initial visit is a visual, non-destructive inspection.  This is where you need a pro.  Rather than ripping down walls to see what is going on, we use infrared imaging, hygrometers, moisture detection equipment, etc.  Without any impact to the basement, we found out what area was leaking and designed a system to address the deficiencies.  After impressing the client we earned their business.

David Cain, Sr. was the project foreman assigned to this project.  He was matched because of his ability to perform intrusive work with little permanent impact.  WaterGuard was installed and the basement was permanently protected and under warranty.

The customer was very pleased and gave us a nice review.  We did, however, get a call from the client.  After promptly sending out a service technician we found that it was a matter of condensation and not water intrusion.  Dehumidification was added to resolve the matter.

This client called our office because they had a wet basement and high humidity.  There was a musty smell in the basement and they also had a moldy smell.  The point of water penetration in the basement was not obvious at first.  Our office sent out Mr. Jeff Martello to determine the issue as he has a vast diagnostic knowledge and capability.

After Jeff listened to the needs of the customer he performed his inspection and fund that the water penetration was coming under a bench and drawer fixture.  The wood was rotting and producing the musty and moldy smell.  He designed a system to address the needs of the home and the homeowner hired Keystone to fix the issue.

Crew Foreman Juan Pantojas III and Co-Foreman Scott Booth installed the system and solved the issue using WaterGuard and a Sedona High Performance Dehumidifier.

Foundation Repair and Basement Waterproofing in Cheswick, PA

The home located on Nixon Road in Cheswick, Pennsylvania was leaking and had foundation cracking.  The owner called Keystone Basement Systems based on reputation and online reviews.  Our Inspector Chris Bailey was sent to the home to perform a foundation diagnostic.  After a thorough inspection Chris resented a solution using Foundation Piering and WaterGuard.  The solution solves all of the issues for the homeowner so they can maintain their home's value.

We were called out to a property on Millport Road to investigate a wet basement with seepage and odor.  Inspector Brian McWhirter was assigned to the project and was able to determine that the home was leaking from a crack in the foundation. The owner placed his business with us and we were able to solve the basement issue within a few days.  The customer was so impressed with the quick turn around time and the cleanliness that he gave us a review on Google and our website.

Give us a call at 1-844-311-5098 or fill out an easy online form and we would be pleased to help you like we helped this client.

 A crack was discovered by the homeowner which was very concerning.  Because there was no previous knowledge of the crack, they were not sure if it was a problem or not.  Service Manager Mr. John Rivera and his team had similar concerns as to whether the crack was actively moving or not.  Thus a crack monitor was installed to verify if active movement was occurring.  

After a period of evaluation it was evident that the crack was widening as the result of subsidence.  Excavation of the area ensued.  The soils had compacted, which allowed the foundation to sink.  Push piers were driven down to bedrock to support the foundation independent of the native soils with poor bearing capacity.  Additionally, the crack was stitched using CarbonArmor carbon fiber strapping to ensure it never opened up again.  

All of the work received a 25-year transferable warranty.

The homeowner contacted Keystone to evaluate a basement water issue as well as a bowing wall.  Inspector Kelly Blackburn evaluated the home and determined that a waterproofing system was needed, but more importantly the walls required structural repair.  Moreover, there were other walls with cracks that were not as severe, but concerned the customer.  Crack monitors were installed to evaluate these areas as they were not necessarily in need of repair.  More information is needed to make a final determination.  

Austin Stone was the foreman on the project and he installed PowerBrace, WaterGuard, Crack Monitors and a TripleSafe Pump.  The owner was very pleased and asked to leave a review.  By following our core values we are able to show the public that we are a different company and one that is a force for good.  Another satisfied customer.  

The homeowner called us because of a leaking basement and high humidity that was causing a musty odor.  Inspector Andrew McIntire was sent to the home to inspect the issues that it was having.  The basement odor was strong and it was obvious that there was a lot of water damage.  A Sedona High Performance Dehumidifier was proposed to address this aspect of the problem.  The wet basement was caused by an age related foundation leak.  WaterGuard was proposed to address this problem.  The client was pleased with the plan and wrote a kind review online.

It’s never a good thing to have a bowed or cracking basement foundation wall, but it is even worse when the basement is finished because usually the finishing materials are in the way of where the repairs will be placed.  Most contractors are not experts in foundation repair and require the entire finished wall to be removed in order to repair it.  An expert firm like Keystone Basement Systems, Inc may be able to make more precise points of entry into the finished wall to reinforce it, while keeping a good portion of the finished wall in tact.  This way, the restoration cost is far less than if the wall had been completely removed. 

CarbonArmor Wall Reinforcement System is a state-of-the-art solution for bowing and cracking foundation walls. Using the same technology the Army Corps of Engineers uses for reinforcing bomb shelters, the system reinforces walls and is guaranteed. 

The CarbonArmor® System includes flexible carbon fiber fabric straps that are up to 10 times stronger in tension than steel. Using high strength epoxy resin, the carbon fiber straps are bonded to the interior face of the wall. The straps will stabilize the wall. This system requires no exterior excavation, installs quickly, and won't impact future basement finishing.

Taylor of Coraopolis, PA wanted to waterproof his basement after experiencing several water leaks that caused damage. Taylor set up an appointment with Keystone Basement Systems to see what repairs could be done to protect his basement from harm. Field Inspector Chris B. worked to design a customized plan to waterproof the space. 

Keystone Basement Systems went straight to work installing the new waterproofing products, WaterGuard and TripleSafe. Head foreman, Chris L., and his team installed the WaterGuard drains in the basement to collect the water leaks that then directs the leaks to the TripleSafe sump pump. The TripleSafe sump pump then pumps the leaks out of the home entirely. With the help of many people here at Keystone Basement Systems, this basement is dry and safe!

Amanda of Crescent Twp, PA was looking to have some waterproofing work done in her garage, so she decided to call Keystone Basement Systems. Field Inspector Jeff M. recommended installing a TripleSafe sump pump, and a WaterGuard system.

Foreman, Austin S. installed the products. The TripleSafe sump pump is guaranteed to keep your home dry in three ways. It includes a primary pump, a secondary pump, and battery-powered backup pump. WaterGuard is installed around the perimeter of the basement floor and it is used to collect water that seeps through the basement walls. It then takes that collected water and guides it to the sump pump in order for it to be removed from the home.

Chris Bailey came up with a plan that included horizontal straps across the top of the wall that did not have a viable top attachment. Most companies would have just installed the supports without a proper top attachment because they would not have spent the time to come up with an alternative plan to PROPERLY protect the customer’s home. Chris Layne opened that wall to find that we had a situation even worse than previously thought. A bad company/foreman would either walk away or maybe continue on without thought for the integrity of the structure. Chris knew what he was looking at and made the only responsible choice which was to WAIT! He knew that to properly fix a wall this bad, it required a special support structure that had to be installed first. This was not part of the original plan as we did not know how bad the wall was behind the finished wall. Chris and his team lost an entire day of productivity waiting for Chuck Morrison who dropped everything once he heard about the issue and drove the KBS braces out to Chris to properly brace the wall. Chris and his crew were able to brace the wall finally by the end of the first day. They got started on the repairs on day two which meant the job would run long and so he worked through the weekend to make sure he did not fall behind with other customers and ruin their plans! The end result is a proper solution that protects that customer’s most prized non human possession.

Corey called us with water coming through the walls of his basement and mold slowly creeping up from the floor. he was concerned about the long term effects of the water and mold and wanted his basement to be dry, safe, and more pleasant to look at. We sent our system design specialist Chris Bailey out to do a full inspection of the house and determine the cause of the problem as well as create a custom solution. 

With water entering the walls at both high and low points, as well as the cove (where the walls meet the floor), Chris determined that a full perimeter waterproofing system was needed in order to provide complete protection. This included the WaterGuard below-floor drain system to collect the water and a sump pump to actively discharge the water collected. 

Popular in the Pittsburgh Area are coal cellars, root cellars, and unconditioned rooms under front porches. In this case, Chris Baliey found the left wall, although small was pushed to a large degree. He knew we had a fix for that!

Foreman, Austin Stone installed 2 PowerBraces in short order. The precision of his work and the quality products we use will allow for a more solid foundation. Now this cellar can be used safely again.

A Carnegie homeowner contacted Keystone Basement Systems after noticing a steady leak in their basement. Kelly Blackburn, was sent to the home to provide a quote for the homeowner. After a thorough inspection of the basement, Kelly presented his findings to the homeowner and recommended the WaterGuard French Drain and SuperSump Pump System as the best solution.

The homeowner agreed this was the best solution for their home and scheduled their installation appointment. A few weeks later, our crew led by foreman Juan Pantojas, arrived at the home and installed the systems.

A homeowner in Carnegie found cracks along the back wall of her walkout basement. Inspector Chris Bailey recommended CarbonArmor straps to sure up the wall. Foreman Austin Stone and his crew performed the job expertly. Ann is happy she can now finish her basement and increase her living space.

A homeowner living in Sewickley, PA noticed that water was seeping through the floors of their basement, so they contacted Keystone Basement Systems. A wet basement can cause structural damage and health risks to your home. Installing a durable waterproofing system prevents these issues from happening. 

Our Field Inspector Brian provided a thorough inspection of the basement. After, he presented his findings to the homeowner and recommended the WaterGuard coupled with a TripleSafe sump pump system as the best solution. WaterGuard will collect any outside water seeping into the basement. The water is then directed to the SmartSump Pump System where it's pumped back to the outside. Our crew, led by foreman Austin Stone installed the systems a few weeks after the estimate was provided. Peace of mind was restored to the homeowner knowing their basement is fully protected.

A resident in Penn Hills, PA was experiencing water coming into their basement walls and floors during heavy rainfall. The cause of this issue is loose soil that is used to fill the hole around the foundation. Over time, this soil settles and becomes saturated during periods of heavy rainfall. This weight of saturated soil puts hydrostatic pressure on the walls, causing water to seep in. Dry weather is also a part of the problem during periods of drought. The soil can shrink away from the foundation when it is dried up, leaving voids for the next rain to easily flow down into the basement. There are many negative effects of a damp basement such as smelly damp carpets, condensation, mold, and increased heating and cooling bills.

The homeowner had gotten Keystone Basement Systems name from a past valued customer. He called on us to help with a problem he was having in his basement/garage. His walls were cracking and water was seeping in getting his things he stored down there wet. Keystone sent out their expert field inspector Jeff Martello. Jeff sat down with the homeowner talked it over and then proceeded to inspect and evaluate the problem using the tools and extensive knowledge he has for problems like these. Jeff then came up the plan to use 5 DownSpout litter lines to pull the water away from the hose and then moved onto planning for the wall fix. He implemented a 29 foot PowerBrace, 3 push piers with 2 top deck push pier brackets, and PointCrack every 40 inches. Foreman Juan Pantojas and crew went out and installed the items and put Jeff's plan into action. The customer has expressed his gratitude and also referred us to others.    

The homeowners had called in to request help on a water problem they were having. Keystone Basement Systems sent out field inspector Darryl Butler. Darryl sat down and talked about the problem with the homeowners before going down to do his inspection of the basement. After doing a extensive inspection and taking all the need measurements and amazing notes he came up with a great game plan. He then sat and talked with the homeowners again going over every fine detail of his plan to insure they both understood it and agreed with it. his plan used the amazing TripleSafe Sump Pump, a Drainage connector and WaterGuard. Keystones crew of installers went out and installed all of Darryl's plan and the house is back to being dry. 

This homeowner heard about Keystone Basement Systems through his mother who raved about how great we did, and by the end result he told his friend who also called us!! The homeowner informed us he had just put a new bathroom in and it was getting wet but only because it was in the basement that was taking on water. The homeowner also had concerns that if we fixed it that his new bathroom would be "safe" from any kind of construction. Keystone knew just who to send out .Keystone sent out field inspector Brian McWhirter, he has an outstanding knack for being able to figure out how to do exactly what the customer requests. Brian and the homeowner sat down and discussed the problem and how important it was to them to have it fixed WITHOUT disturbing the new bathroom. Brian then inspected the problem, and took some great pictures for the installers, with notes!!  Brian and the homeowner sat down and went out his analogy and the plan on what to do, in fine detail, reassuring the homeowner of the fact that Keystone could do the job without doing anything to his new bathroom. Brian came up with the plan to install a new drainage system, a TripleSafe Sump Pump and WaterGuard and all by doing so by tunneling the shower and not hurting anything in the bathroom. The homeowners were extremely happy with the end result. 

The homeowners called into Keystone Basement Systems after finding us on Google. They came back in town to find their now vacant rental property had a issue with the door opening and closing properly. Upon further inspection of their house they found cracks in the walls in the basement. Keystone Basement Systems sent out one of their best field inspectors to sit down with the homeowner discuss the problem and then further inspect the issue himself and come up with a plan of action to fix it. The field inspector came up with the plan of using 2 CarbonArmor straps and 3 underpins to not only fix the issue but to hold the wall together and prevent it from deteriorating any further. The CarbonArmor® Wall Reinforcing System is a state-of-the-art solution for bowing and cracking foundation walls. Using the same technology the Army Corps of Engineers developed to reinforce bomb shelters, skyscrapers, and bridges, we use CarbonArmor® to stabilize your basement walls. After reviewing his plan with the homeowner in fine detail Keystone sent out one of its best crews to install the straps and fill in anything they saw with Crackpoint.

The homeowners called in to Keystone Basement Systems to help figure out a solution to the wet floors and walls they were having. Keystone then sent out field inspector Brian McWhirter to inspect the problem areas, come up with a plan to fix it, and sit down with the homeowner to explain it to them. Which he did and his plan was brilliant and used such great products such as a 110 foot Internal French Drain. This might surprise you, but French drains don't originate from France at all! In fact, the concept was designed by Henry Flagg French in Massachusetts in the mid-1800s. A French drain is not a specific item per se, but rather a name for the space between a basement wall and the concrete slab that allows water to drain outside of the home rather than pool on the floor.  Brian also included 4 extra cleanouts and a 3 foot Speedy Drain. 

The homeowner reached out to Keystone Basement Systems for help on her Internal French Drain System. Keystone sent out one of their field inspectors to talk with him and look at the problem. After completing his inspection he informed the homeowner that he needed a J channel to be tied to the already existing Internal French Drain System.

The homeowners met with Keystone Basement Systems at a homeshow that they were involved in due to some sagging in their floors and some gaps they had noticed in their basement ceilings. Keystone Basement Systems sent out a filed inspector to further talk with them and then do a evaluation of the problem , as he needs to do this to come up with a plan to fix this home. After doing so he decided that the SmartJack System would be ideal for this house.  The SmartJack® system is a foundation repair product that provides a permanent solution to these problems. The SmartJack® is installed by attached steel support beams to your floor joists and a sturdy base at the floor. Once all posts are installed, they are adjusted to raise your floors to a level position. 

This homeowner had owned this house for 20 plus years and was shocked one day to find her basement submerged in water. She thought it was a fluke thing but then discovered it was happening all the time and now she has a smell of mildew down there. She called upon Keystone Basement Systems to help her with this problem, as she found them through a fiend of hers. Keystone then sent out their best Field inspector Aaron to speak with her and then further inspect the basement to see what was happening and how it could be fixed. Upon finishing his evaluation he came up with the plan to use a internal french drain system, a Sedona dehumidifier and some CleanSpace Vapor  Barrier. If you're interested in an easy way to upgrade your basement walls, there's nothing quite like the CleanSpace® Wall System. Like our other wall systems here at Keystone Basement Systems, it can hold back water vapor passing through your foundation walls, directing it to your sump pump. With anti-microbial protection called UltraFresh built right in, no mold or mildew will grow on the CleanSpace, which will help this homeowner with her smell and problem of mildew.  

This homeowner called in after finding Keystone Basement Systems on Google. She owns a middle townhouse in a 3 townhouse row, which includes a hoa. She noticed some water that was seeping in after every rain which she found very concerning. Keystone then sent out their Field inspector Jeff to evaluate the issue and come up with a plan to get it fixed. Upon completion of his inspection Jeff then came up with a few issues, but also a very good plan of action.  Jeff had noticed that some of her soil had eroded and that was causing a huge hole that water was settling into before seeping into her house. His plan was going to take care of that due to the fact that it included a new drainage system with a new downspout system for the townhouse. He also included installing a TripleSafe sump pump and some WaterGuard on the wall  to the back of the house where the soil issue was.   

This homeowner got ahold of Keystone Basement Systems through Homeadvisor  due to some water he had noticed in his basement under his staircase. Keystone then sent out their best filed inspector to sit down with him to discuss the issue and then do a evaluation for himself to insure he was coming up with the proper plan to take to get his house dry again. Keystones filed inspector came up with the plan to install a 7 foot interior drain with a sump pump and a also a back up sump pump. He also included a 10 foot discharge line which would help to pull the water awya from the house. 

The homeowner had called, after finding us on Google, due to the fact that he found water in his basement. He was concerned about how wet his floor was and the fact that his wall felt a little bit damp in the basement. Keystone Basement Systems sent out one of the best field inspectors for the job, Aaron. After sitting down a speaking with the homeowner the filed inspector then completed his evaluation and came up with the plan to install 81 foot of interior French drain with a smartpump sump pump and 2 cleanouts. He was then given his lifetime warrantee along with a 5 year maintenance plan.  

This homeowner called in after trying to get ahold of "the other guy" as he put it and they will not get back to him. He had a sump pump installed by someone else and found out very quickly that unfortunately they did NOT stand behind not only their work but their product either. The pump that he had installed stopped working properly and was literally dumping gallons of water back into his basement. It had no alarm on it to let him know of this happening, so he had a disaster on his hands. Keystone promptly sent out a field inspector to speak with him and to evaluate the issue at hand in more detail for himself. This is done to reassure that we have come up with the proper working plan to fix the problem. The field inspector found that the outside drainage was done incorrectly due to it being to short, so it was not pulling the water away from the house properly, which was letting it pool up in spots around the house. One of those pools had froze and sent the system out of control and not functioning right. The field inspectors plan was to install a new SuperSump sump pump along with a speedy drain and make sure the new drainage pipes were fit to the right measurements needed. Upon completion of this project the homeowner was not only happy but he was dry again.   

This homeowner found Keystone Basement Systems on Homeadvisor and called us to help with his cove that had been filling up with water after the heavy rains or when the snow would melt. He is a contractor himself but knew this was a issue he just couldn't fix himself. Keystone sent out Field inspector Brian to sit and discuss this issue with him and then do a in-depth inspection of the problem area himself, this is done to have a "better know how to" solution as to reassure that the home got dry again. Field inspector Brian came up with the fantastic plan to install a internal French drain system and also a TripleSafe Sump Pump. The homeowner was very impressed with this plan and moved forward with the installation of the French drain. Upon completion of this project he stated that he was not only pleased with our work but very impressed with the turn around time and the fact that his basement was not wet anymore. 

This repeat homeowner owns multiple rental properties and had recently come across yet another wet basement that needed fixed to make sure his tenants didn't get ill.  He once again called into Keystone Basement Systems for help on this issue, due to the fact that he used us before on another property of his and was so very pleased with our work. Keystone then sent out their best field inspector who after speaking with the property owner performed a in-depth inspection himself. The inspection revealed that this home needed a french drain system installed around the exterior of the house. This system was also going to include a downspout connector and a new extension attached to the one side of the existing downspout, this was going to help with making sure the water is being pulled away from the house  properly. Upon completion of this project the homeowner was very happy and his basement in this rental property was dry again making sure that the tenants would remain happy, healthy and dry.  

The homeowner called in because she felt as though her floors were sagging. Keystone sent out one of their star field inspectors to evaluate the issue at hand and speak with the homeowner to better come up with a plan to get this issue fixed. The homeowner stated she had started to notice that her door was not closing the right way and he windows now had what appeared to be leaking air into her home, this was all due to the sagging floors. Keystones field inspector came up with the plan to get her level again by installing 8 supplemental beams in her basement. This would help with not only the sagging problem but also to realign the doors and windows. The field inspector sat down with the homeowner and went over his plan in detail to help her better understand what the issue was, and what would happen to her house if the issue was not fixed.  

This homeowner had called Keystone Basement Systems in a panic about the amount of water she had in her basement after the "big storm". Keystone sent out one of their best field inspectors to speak with her and then give a proper evaluation of the problem area. The field inspector conducted his in detail inspection and came up with a fantastic plan to help the homeowner out. Once he had the plan all written out, which was that day as to help reassure her it would be fixed promptly to put her at ease,  he sat down with her again to explain everything in hopes that she could further understand the what's, whys, and how's of this project and the importance of this getting done. As they sat and talked she was happy to know she felt as though she was in good  hands and decided to move forward. The field inspectors plan included a internal drainage system with 2 cleanouts and a sump pump. Keystone then sent out their best foreman and his crew to install the said products and help put this homeowners mind at ease. 

The homeowner contacted Keystone Basement Systems after one of Pennsylvania's big rainfalls because she noticed a ton of water pouring into her basement from a crack she had in her basement wall. Keystone sent a highly  qualified field inspector out to speak with her and perform a in depth inspection of the problem area. Once the field inspector went downstairs he quickly saw the issue at hand along with another crack that the homeowner had not seen. He was also very aware of what he had to do to fix this issue. Upon the completion of his plan he went and respoke to the homeowner to let her know that the proper fix for a issue like this a Internal French Drain system that was going to be 136 foot in total, along with 2 cleanouts. Keystone also talked to her about the crack in her wall and how Nexus would be the best thing to fix that issue. After completing this project the homeowner was extremely happy and her basement was dry again. 

This commercial property owner got onto HomeAdvisor in search of a company that could help his banquet hall. He had some minor cracks in a wall and was taking on a trickle of water when it rained, but seeing as how he served food he knew this was not healthy and needed help as soon as possible! Keystone Basement Systems sent out one of their filed inspectors to discuss this issue and to also perform a thorough inspection of the issue at hand. One he entered the area that was having the issue he noticed a smell of mildew. He knew that his plan needed to take care of that problem as well. The field inspector conducted his inspection and came up with a great plan to help this business owner. The plan included having the cracks filled and then installing some WaterGuard as well as having a Sedona dehumidifier.  

This homeowner called Keystone Basement Systems because she noticed her basement was getting a odd odor and was a little moist. Keystone then sent out their best field inspector to evaluate the issue at hand in order to come up with a plan to fix it. Once the field inspector was complete in his findings he sat down with the homeowner to discuss the plan and answer any questions they might have had. The plan was to install a internal french drain with 1 cleanout and some new downspouts with extensions, and also a Sedona dehumidifier.  This plan was accurately executed and the basement was dry again and the homeowner was thrilled.   

This homeowner called into Keystone Basement Systems after going to HomeAdvisor and not feeling comfortable with some of the other companies she saw. She was concerned for her health as her wet basement was now getting moldy. Keystone sent out one of their finest field inspectors to evaluate the issue at hand and come up with a plan to put her mind at ease and make sure the house was safe again. Keystone's field inspector performed a in-depth inspection of the area and came up with the plan to install a internal french drain system along with Jopax mold wash and a window guard to prevent the water from coming in through the window. The plan also included to install a sump pump and a external discharge line.   

This homeowner called Keystone Basement Systems after noticing she had some water coming into her house after it had rained. The water was infiltrating the basement at the the meet of the floor and the walls. It had begun to grow mold and had a very  strong odor of mildew. Keystone Basement Systems sent out one of their field inspectors to sit down with her and go over the issue at hand before conducting  his in depth inspection of the problem area. While sitting down to speak with her he informed her that the water was gathering at the cove, which was causing the mildew smell and the mold to produce faster then normal. He explained that his plan would involve a TripleSafe sump pump that included a 5 year service plan. He then also explained to her that he needed to install some CleanSpace on the one wall to the back of the basement, as well as some WaterGuard and a new discharge line, to ensure the water is being pulled away from the house properly. Once they were done discussing the plan and she fully understood not only the importance of the issue at hand but also the solution to it the field inspector returned to the office and promptly scheduled the install crew to go out. 

This homeowner called Keystone Basement Systems because her sump pump was beeping and she didn't remember what to do.  Keystone sent out one of their best service guys they have to find out what was going on. Upon arrival he discovered that the discharge line that she had on her sump pump was frozen and he knew that would definitely cause issues. He went into the house and spoke with the homeowner about this before going downstairs to inspect the sump pump. After they spoke the two of them went downstairs for him to discover that the battery was dead on the pump and was causing it to back up which is why her discharge line froze. Keystone replaced her battery and also had to dig and install a new discharge line to ensure that this would not happen again. The new discharge line would need to be re routed and was made of 4 inch pipe that had to be 36 feet in total. Keystone then re-cemented her driveway for her and made sure she was knowledgeable on the service that they had performed. She informed them that she not only understood the issue but knew that she had called the right experts to come out, and was very pleased with the results. 

This homeowner called Keystone Basement Systems after noticing he had some water in the basement and a odd smell of mustiness. Keystone then sent out a field inspector to do a thorough inspection of the problem area and have a conversation with the homeowners. This was all done to help with  making a plan that would not only be great , but stand out as well, due to its quality and expertise installation. Upon completion of his inspection he sat the homeowner down to let him not not only what he had found, but the proper products that was needed to fix it and the importance of getting it done as soon as possible. This plan included a internal drainage system with a discharge line and PumpSpy sump pump. The plan was a guarantee fix to the water issue and also included a 5 year service plan and some of the best warrantees  that a manufacture offered.  

This homeowner called Keystone Basement Systems because he had a sagging floor and his door would not shut the right way. Keystone sent out one of their field inspectors to meet with the homeowner and discuss this issue before performing a very detailed inspection of the problem area. The field inspector learned that this homeowner had great concerns for his safety with being in the house, as he didn't know if the floor was just going to give way. The field inspector quickly got to work performing his inspection so that he could come up with a plan that would fix this house and put the homeowner at ease. The plan was actually to install 4 I Beams that would be 10 feet in length. This would stabilize the structure and make this house safe again. This plan made the homeowner very happy as he couldn't wait to get it done.  

This homeowner called upon Keystone Basement Systems due to the fact that he bought a house that had cut downspouts and water was pouring into his garage when it rained. Keystone sent out one of its best field inspectors to evaluate the issue at hand and come up with a plan that would fix this problem. Upon arrival, the field inspector had seen the cut downspouts and knew right then and there that the first thing that had to be In slighted in the plan was new downspouts. The field inspector and homeowner discussed the problem before he went on to doing his inspection, this was done so that the field inspector could come up with a waterproof plan for this man. The plan was to install new downspouts, a discharge line that pushed the water away from the house/garage, and also some WaterGuard in his garage area. The plan was a surefire fix for the issues happening and made the homeowner very confident in Keystone Basement Systems. Upon completion of the installation, this home was dry and the homeowner was happy. 

This homeowner called Keystone Basement Systems after going onto Google and looking up waterproofing companies. This basement was getting moisture on the back wall of the house, and it appeared to be getting worse, as they have seen some of the discoloration growing up the wall further and further. The water seemed to be seeping in through some minor cracks in the wall as well as at the base of the concrete floor and wall. Keystone urgently sent out one of their best field inspectors to sit with this homeowner and go over his questions and or concerns before conducting his very detailed inspection of the problem area. The homeowner was very worried about the items that he stored down there getting ruined and wanted to move on with the project as quickly as possible. The field inspector then jumped right to work performing his inspection by doing all the proper moisture tests, as well as taking measurements and so much more. The field inspector then had come up with the final plan and approached the homeowner in such a way that he not only understood but did not have any questions. The plan was to install a sump pump as well as a discharge line that went to the outside. This house was also going to have to have an internal french drain system installed that included a service port or aka cleanout. The homeowner was so excited with the final results that he did not hesitate to give Keystone a 5-star review. 

This homeowner was referred to Keystone Basement Systems by an already-existing, very valued customer.  Keystone sent out one of their best field inspectors to sit down with these homeowners and discuss the issues at hand. The field inspector made sure he went over everything with them, down to making sure to answer all of their questions and touching base on all of their concerns, this was done to not only get a better grasp on the problem but also to help put their minds at ease. The field inspector then jumped right into performing his very detailed inspection of the basement, to find a sure-fire fix for the water intrusion they were experiencing. The field inspector came up with a great plan that he was very confident in and proceeded to inform the homeowners of every step in this process.  The field inspector's plan was to include an internal french drainage system, with a service port. It was to include new downspouts and a buried discharge line. The homeowner was both thrilled and excited to get this project underway, so the field inspector quickly returned to the office to schedule this for installation. Upon the completion of installation, the homeowners were very pleased with the results and their dry basement. 

These homeowners called Keystone Basement Systems after seeing their Facebook page and seeing that they help with structural problems. Their house had a wall that was bowing in the basement, this wall also had cracks in it, and that had them concerned. Keystone then sent out one of their best field inspectors to look at the problem area, as well as sitting down with the homeowners to go over their worries as well as their questions. The field inspector knew that he had to come up with a great plan in order to put their minds at ease and make sure they were in a dry environment. The plan was to install 2 I-beam support beams. This house was also in need of some new downspouts, these were important because they would help to pull the water away from the house.   

These homeowners called upon Keystone Basement Systems after finding them online, to help with their wet basement. Keystone's customer care center knew to get a field inspector out to them right away so field inspector Kelly Blackburn was scheduled to go out the very next day. Field inspector Kelly showed up promptly to his meeting with the homeowners and quickly learned upon talking to them they need and want this issue to be fixed right away. The field inspector quickly got to work performing his very detailed inspection of the problem area to come up with a plan to get it dry again. The field inspector's plan was to install an internal french drain with a service port. The plan also included installing some polyvinyl membrane on the wall to prevent any further moisture from coming in. The homeowner was very thrilled with the idea of having a dry basement again so he agreed to the terms of this project, and so the field inspector returned to the office and scheduled it for installation. 

The basement in this home floods with heavy rain and a snow/ice melt. Amber is unsure of exactly where the water is coming in, but said that it gets everywhere. When the basement isn't flooded it's extremely damp and the dehumidifier gets filled and shuts off hourly. The homeowner's daughter recently noticed that there is a lot of mold that has formed, and it's even going into some of the main support beams of the home.

This homeowner and her daughter live in this home with her two small children and her mother. Her mother is the homeowner and is currently hospitalized with congestive heart failure; The homeowner's daughter and her children all have asthma, so this increasing presence of mold is making her very nervous for their safety. Also, since she's noticed the mold in the support beam she's concerned about the structural integrity of the home as well. This poor daughter sounded frantic on the phone; her mother's hospitalization and further health complications have created much urgency. Another hot button is also hers and her children's asthma - she's incredibly concerned about everyone's health at this point! Keystone was on the move to help her, so they very quickly sent a field inspector out to inspect this problem area, and come up with a great plan to get it all fixed. The field inspectors' plan involved installing an internal drainage system along with a service port. The plan also consisted of installing a sump pump and Sedona dehumidifier. The field inspector also wanted to spray an anti-microbial spray on the walls to kill the mold that was present. The homeowner and Daughter were very happy with the entire process and couldn't wait to get this done.