Office Administrator

Keystone Basement Systems is a trusted leader in basement waterproofing, foundation repair, and concrete leveling. As we continue to grow, we’re looking for a friendly, upbeat, and highly organized Office Administrator to be the welcoming face of our office and a key part of our daily operations.

This is not just a reception role. While you will be the first point of contact for visitors and callers, you will also play an essential role in keeping our office organized, stocked, and running smoothly.

What You’ll Do

• Greet visitors and create a warm, professional first impression
• Answer and route incoming calls using a multi-line phone system
• Remain present at the front desk throughout the day to ensure consistent door and phone coverage
• Handle incoming and outgoing mail and packages
• Order and maintain office and front desk supplies
• Assemble and send premailer packets and customer materials
• Keep the reception area clean, organized, and professional at all times
• Support various departments with administrative and office tasks

What We’re Looking For

• A friendly, positive, and dependable personality
• Strong communication and customer service skills
• Excellent organization and multitasking abilities
• Ability to stay focused and productive in a front-desk role
• Previous receptionist, administrative, or customer service experience preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Why Join Keystone?

• Supportive, respectful, and team-oriented culture
• Competitive pay and strong benefits package (medical, dental, vision, 401(k), and more)
• Ongoing training and growth opportunities
• An award-winning company you can be proud to represent

At Keystone Basement Systems, we work hard, have fun, and are committed to delivering a remarkable experience to both our customers and our employees. If you enjoy staying organized, being the go-to person in the office, and creating a welcoming environment, this role is for you.