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Scott came out today. I had contacted them this morning and was surprised at the quick response. I have a situation of dampness in the middle of my basement and even though he had no solution at this time for his company to perform, he gave me several options that I could try myself and then see what happens. We both agreed that digging up my Nature Stone floor was a last resort. Scott was very helpful, courteous and took the time to attempt to make an evaluation. He did take some images and my floor will be a topic in an upcoming round-table discussion of employees. My wife and I were very impressed with the way Scott handled everything even though this was all part of the complementary inspection. Bravo!
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