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Brian McWhirter was thoughtfully attentive. He pronounced my name correctly the first time! He patiently took extra time to explain and educate Amanda and I on the rationale for his suggestions. When we shared about housing issues that were out of of his company's bandwidth he suggested other contractors who he had work with in the past and had positive experiences with. Brian spoke to our multiple intelligences with his teaching explanations, examples and the online monitoring system just made my day! It would give us a peace of mind! Amanda and I felt Brian spoke with us in a respectful manner, not condescending at all. We feel well-informed and supported with the renovation process he presented. Also, Brian was extremely respectful of our no shoes in the house policy. Brian was through and he wasn’t afraid to correct himself and go back and look a second time to recheck a situation. Lastly, Brian was sensitive to our finances and shared financing options that we could explore. We highly recommend Keystone Basements (Brian) for your waterproofing work. We will be hiring them soon!

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