While adhering to the Covid-19 response, we are still available to you! Full SAFE and FREE inspections of homes and businesses with additional safeguards and best practices in place. Call us with any questions you may have.
We unfortunately had a sump pump [with battery back up] develop an electric problem and the motor was on the verge of catching fire. After a scary visit from the Bethel Park volunteer fire dept., they were able to get things under control and I then called Keystone to see about getting a replacement. Renee actually called me back, on a Saturday when she wasn't supposed to be in the office - that is true commitment. We originally contracted with Keystone in 2004 - and the job was well done by expert installers. Then another call to them to just 'check things out' in 2017 and install the battery back-up. Again, another great job! This time I will admit I was truly in panic mode, and placed a call on a Saturday and left a message. I received a call back from Renee, who was more than compassionate and helpful. She was able to arrange a crew to come out 2 days later to install a new system! Bruce and Austin arrived [called & said they'd be there by approx. 9:35 & arrived at 9:34!]- can't ask for any better than that! They were incredibly polite, patient in explaining everything, and REALLY neat workers. No mess whatsoever! I had to place a call after the install and spoke to Mike, and he too, went above & beyond to help my husband and I. The peace of mind we have with the installed new system is priceless, and knowing that we have such a fabulous company in our back pocket when [or IF] we need them is great. Do not hesitate to use this company! Renee, Bruce, Austin, and Mike - THANK YOU and God Bless for all your help in making this all happen so seamlessly and quickly.
Learn more about basement waterproofing, water drainage, and foundation repairs with our E-Magazine. Sign up today to receive your FREE copy!