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Keystone Basement Systems installed an interior french drain and sump pump at my house in 2018. In an exceptional show of tenacity the crew was able to do the work while huge volumes of water continued to enter the foundation. It was only after the work was done that we learned this was due to mine subsidence. Because of the mine subsidence our pump is active 24/7. Despite this heavier than normal workload the basement stayed dry and the pump is working well. We had one issue recently where the float needed replaced. Renee was extremely helpful and added us to the service schedule same day. Chuck did great work and we were back in business without issue. A huge thanks to the whole KBS team for their great service over the past year and a half!
Had internal French drain installed at the end of September to remedy a leaky basement. So far so good. No more water! Crew was professional and the job was completed in one day. Highly recommend!
The representative who worked on our home was extremely courteous and professional. I’d highly recommend this company!
Scott arrived on time and is very knowledgeable about waterproofing and repair. He gave me different options to choose and no rush or high pressure. I will highly recommend him to others!!
Scott was ver nice to work with. They finished the job in one day!! They explained what they were going to do and answered any questions that I had. Great company to work with.
I had an appointment with Michael Garner yesterday 9/16/19 and all I can say is he gave me a lot of great information about my basement situation. I really appreciate all that he and his company has done for us to help us find a financial resolution to help us get our basement in tip too shape. He even gave me advice on other questions I had that didn't pertain to what he was here for. Thank you Michael and The Keystone Basement Co. For doing all you can for your customers.
Mike Garner was super professional and very knowledgeable. He listened to our needs and was able to help us with our water issue. Thanks Mike.
Brian arrived on time, was friendly and took the time to answer all of my questions. Turns out my concerns were larger than my actual issues and instead of providing me a quote for costly work, provided me a shopping list for some simple DIY fixes. Appreciate the honesty and if I need anything in the future, I will definitely be calling Keystone! Thanks again!!
I live in a townhouse and all of a sudden had a really wet basement! Since it is a townhouse my exterior options are pretty limited . I tried to get hold of several companies looking for help. Keystone was super fast with their response and within minutes had a call back and an appointment scheduled! Scott came to my house and patiently explained the whole process to me, showed me how it would happen AND left me a proposal right their on the table! No question who is going to fix my basement!
The team from Keystone did a great job and the service was fast and efficient.
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