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Four years ago they put in a French drainage system. When a torrential rain hit the first week of September I found water in the basement. Berry and Ron were sent to correct the problem. They worked quickly and effectively to resolve the issue. I would recommend this company to any of my friends.
Brian couldn’t have been more helpful or knowledgeable! We weren’t sure what we were getting into but Brian was so friendly and full of information that I immediately felt at ease with using KEYSTONE Basement Systems. We can’t wait to have the job done!!
KELLY BLACKBURN PROVIDED A PROMPT & COURTEOUS ANALYSIS OF OUR PROBLEM WITH A COMPLETE & THOROUGH EXPLANATION OF HOW IT CAN BE REPAIRED. ABILITY TO SHOW US WHAT MATERIALS WILL BE USED & HOW THE JOB WILL BE DONE FROM START TO FINISH. ANSWERED ALL OF OUR QUESTIONS AS WELL.
Randy Abrams did a good job explaining what I needed to get done in my basement. He was very nice.
Brian did a fantastic job evaluating my water issues from multiple angles to come up with the best solution. He was very thorough in his explanation of the work that would need to be done. The crew did a great job with installation. When the work was completed, they took the time to review the completed work with me and answered my questions. No issues so far after significant rain this week. Would highly recommend!
I called this morning due to water leaking into my basement. Brian was at my house same day to quote the repair. He explained what work would be done and why and patiently answered all my questions. As a single mom I appreciated his attitude and demeanor-informative and not condescending. He inspired trust and confidence in the the company he represents. I definitely chose this company based entirely on the free estimate experience. Thank you, Brian, for making this process easy and stress free.
Excellent experience working with Keystone.
Barry did a great job. Neat and clean! Now I can enjoy a dry basement!!! THANKS SO MUCH!!!
Today Barry came to my house to get the WiFi connected to my sump pump to function so my phone could monitor the pump. Several difficulties were encountered but Barry didn’t leave until everything was working correctly.. He was at my house for 3 hours!!! Thank you Barry for your dedication to customer service.
The men did a great job, and were able to answer all my questions completely and clearly. I was impressed on how they cleaned up after themselves and made sure that we understood everything before they left. Now we’ll have to see how everything works during the next storm.
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