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Chris & his team were great. They worked from the time they arrived to the time they left nonstop. They were polite and courteous. The job was done in two days. Chris explained everything to us, as The job progressed, making sure we understood the process. Would highly recommend Chris and his team to do anyone’s basement.
Brian did a great job explaining my options while going over pros and cons of each, gave his recommendations, went over the procedure then worked with me to deliver a fair estimate. He was friendly while being transparent and answering all my questions. Very professional from start to finish.
My husband and I contacted Keystone to get a quote for water concerns in the basement of a home that we were attempting to purchase. Not only did they meet us at the home twice in one week to do a full inspection and test the existing sump pumps, but they called the manufacturer of the existing pumps to get more info on them, gave us several options to address the problem, sent us detailed quotes, and had great communication throughout the process. Though the deal on this home did not go through, we would definitely use Keystone for our future waterproofing needs!
Randy Abrams was very knowledgeable, professional and helpful. He explained what was causing the water in our basement, then went through how Keystone would repair and prevent future water accumulation and damage. He was also able get us a service scheduled within days with a good rate.
The inspector Randy Abrams was very professional and explained exactly the work that would be performed.
5 star job. Top to bottom couldn't ask for a better handling of it
Brian was great, listen to my concerns. He told me exactly what I already knew what needed to be done and a fair price.
Jimmy, was very knowledgeable towards all questions I asked, polite, and professional.
Excellent job by Brian , very nice man he knew his stuff very friendly and he explained everything so well . I can see why he works for Keystone Basement Brian is excellent at this I could have talked to him another two hours . I enjoyed his knowledge and experience he had my attention going through all of what was going to be done with the photo’s etc .
Barry arrived to do a 5 year inspection on my Sump Pump and Battery Backup. The inspection went well, everything working as expected. Thank you Barry ! Also a big thank you to Renee, what a pleasant and personable lady 😀
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