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. Renae,called me about an app problem I was having. She was very conscientious in trying to resolve my problem. I was having an issue opening the battery case and she stayed with me until I opened the case. I was very impressed with Renae’s customer service. She is a real asset for KSB. She also told me that I should free to call her any time. That was very impressive.
Very satisfied with service provided by Barry Perhoch; professional, knowledgeable ,answered my questions and concerns regarding my sump pumps/ backup battery issues.
Juan and Scott were the gentleman that came to do the work on the wall in my basement. Juan took time to explain what he was doing, and answered all my questions. Both men were professional and hard working. They finished the job in 2 days. I would highly recommend Keystone Basement Systems.
All worked out. Very minor hole needed caulk.
We could not be happier with the work that Keystone has done for us. Jeff came out for our quote/estimate and gave us more information than we even imagined. He thoroughly explained all the options and what was best for our specific needs. He was very professional and we knew right away that we were in good hands. We actually needed to wait a significant period of time between our estimate and the actual work to be done (and ended up needing to add additional services to our project), and it was no problem for them. They worked with our time frame and also assisted with any financing questions that we had. For the project itself, Bruce and Austin were awesome. Everything was done as quick, clean, and hassle-free as possible. Bruce was able to explain specific details on our structure and put us at ease knowing our home was safe for the future. Overall, we are extremely satisfied with the work that we have had done with Keystone and would absolutely recommend them to anyone looking for professional experts who will take care of you and your home! We know that if we ever need anything again or have any questions that we will not be hesitating to call Keystone for our basement and waterproofing needs!
Relaxed, knowledgeable, informative approach coated with a ton of patience while I came to terms with a substantial financial home investment. I'm so glad Keystone Basement Systems was my 1st choice for assessment and estimate. Thank you, Brian & Jimmy!!
Kevin S. Came to our home the other day was very friendly and helpful and gave us alot on insight. We are currently working out some financial things and hope to be in touch. His professional demeanor and knowledge was very helpful.
Kevin S. Was so beyond amazing. He was so patient with me and answered all of my questions thoroughly. He made the first step to a huge discussion such a breeze and pressure free! Never been so pleased with a sales rep before!
Keystone did a great job on my foundation repair. The crew worked neatly and professionally. Keystone stands behind their work with a great warranty. I would recommend this company to anyone having foundation issues..
Randy Abrams was very professional and took the time to answer all of my questions. Keystone was able to do the job in two days. The foreman and workers did a great job and were very patient with us.
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