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Brian was very approachable, answered all our questions, and was never rushing or pressuring us to sell the services. We were very comfortable with him and his team. It's been almost 5 months since we got our basement stabilized/supported to bear the weight of the laundry washer, dryer, and fridge--all lined up in the same kitchen. My husband and I have been very pleased that the bouncing/shaking of our kitchen floor is totally gone.
Jeff walk us through the process of what the company is going to do to fix our problems
From when we first called to have someone come to our house to assess our basement issue and Kelly came out to when the project was completed, Kelly and the crew who did the work were first class! Kelly took his time and explained all the details with us. We felt very comfortable with him. The job was quick and they were extremely neat and respectful of our property. Thanks!,,
Kelly Blackburn did a top notch job on investigating water in our crawl space and coming up with a solution. Then his crew, (Bruce and ?) installed a sump pump, troughed a ditch, sprayed for mold and installed visqueen on the walls. They worked steadily and cleaned up afterwards. Very high cudos to this team.
Renee, the Service Manager, made a special effort to fit me in quickly. Barry came out and solved my issue and also installed a wi-go system on my sump pumps. I’ve been a customer for 5 years— great company.
He really help us with the problem very nice guy
Kelly was totally professional, informative and educated. He took the time with us and reviewed everything involving the job. Kelly knows his job and answered all of our questions with clear and precise answers. I would strongly recommend Kelly to anyone who need this type of work done! We were extremely happy with his professionalism & knowledge.
Kelly came today to survey the problem in my garage/basement. He thoroughly explained the problem and what needed to be done to fix it. I appreciate that I was not forced into anything that I did not agree to. Kelly was very knowledgeable and professional. I would highly recommend Keystone Basement Systems.
I am highly satisfied with Keystone. The salesman and crew were very professional and explained every step of the work. The site was left clean and tidy. I would highly recommend them.
We felt at ease with Jeff as he explained the system , what would be needed to effectively remove water for years to come. The technical expertise was definitely coming from someone, Jeff, who knows the ins, outs and why's of Keystone's products. The maintenance plan and guarantee is impressive. I know we'll be glad we chose to allow them to make our basement dry.
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