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We had the pleasure of meeting Scott M. today for a foundation repair estimate on our detached garage. All we can say is WOW! We were completely blown away by how professional, informative, and helpful he was in guiding us in the right direction on how to resolve our issue. He took the time the thoroughly explain the process of how things would be repaired, used visuals that allowed us to have a better understanding, and answered all of the questions that we had. We are very satisfied with our visit with Scott today, as well as our decision to have keystone basements systems complete our repairs. We can’t wait for them to get started.
Having great work done the first time Keystone came to our home, We felt confident in calling them when our pump was having an issue. After talking with Renee from the office and fitting us in Chuck came to our home. He checked out the situation quickly. He was very patient, knowledgeable and stayed until the problem was resolved. We consider Keystone Basement Systems a welcome part of our home solutions. Thanks Chuck and Renee.
Randy Abrahams came to our home to look at our water problem. He was very professional, and knowledgeable regarding our problem. He explained everything to us so that we could understand exactly what was wrong. We look forward to working with and the rest of Keystone water proofing for our basement issue.
I was very pleased at workmanship of the installers. I was a bit anxious about the whole project, but Randy allayed my fears and the project went very smoothly. I would definitely recommend them to anyone who needs this service.
Scott was wonderful all around. He showed up right when he said he would. He did a thorough inspection and explained everything that would be done. We are very happy we went with Keystone Basement Systems!
My experience was very good from initially scheduling and gathering information from Anna to the day I met with Randy to form a plan to fix my problems. Randy was very knowledgeable about the best solution for my situation. Then came install... I believe it was Rowdy’s Crew who did mine but they did a great job! Very hard workers! Thank you guys!
Having Scott come into our home to look at the issues we are having was a wonderful experience. He made sure we understood every part of what they do at Keystone and left us knowing that the decision to hire them to fix the issues in our basement was the best decision.
I got exactly what I was looking for. Scott did the presentation and I understand what my system will do. I'm getting my problem taken care of quickly and as I was shown it will be a clean experience. I do have a suggestion for the presentation. I don't think you should tell me what the "other guy " will do unless you are also selling that system. I don't see that as a positive for your company. Scott is a good salesman and answered all my questions and got me a price I was comfortable with at this time as I don't know if I will have a job. Thanks Lois
Scott was amazing! He came in and gave me an honest and complete assessment of the condition of my home rather than just trying to scare me into a sale. That's more than I can say for the competitors that came in with outrageous claims and estimates. I'll definitely be looking to KBS in the future for my needs!
Scott did an excellent job explaining in detail my issues and described what Keystone would do to rectify the problems.
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