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Kelly was totally professional, informative and educated. He took the time with us and reviewed everything involving the job. Kelly knows his job and answered all of our questions with clear and precise answers. I would strongly recommend Kelly to anyone who need this type of work done! We were extremely happy with his professionalism & knowledge.
Kelly came today to survey the problem in my garage/basement. He thoroughly explained the problem and what needed to be done to fix it. I appreciate that I was not forced into anything that I did not agree to. Kelly was very knowledgeable and professional. I would highly recommend Keystone Basement Systems.
I am highly satisfied with Keystone. The salesman and crew were very professional and explained every step of the work. The site was left clean and tidy. I would highly recommend them.
We felt at ease with Jeff as he explained the system , what would be needed to effectively remove water for years to come. The technical expertise was definitely coming from someone, Jeff, who knows the ins, outs and why's of Keystone's products. The maintenance plan and guarantee is impressive. I know we'll be glad we chose to allow them to make our basement dry.
Brian did an amazing job going over all the details of the job and what the entire process would be. He listened and answered mine and my husband’s questions without us feeling rushed or hurried. It was a very positive experience overall.
Kelly came and spent time with me and explained everything to me and showed me how everything would work. He showed me pictures on what exactly what would be done. There was no sales pitch or pressure to sell me anything. He called when he was on his way and was very punctual. Very courteous. I would highly recommend this company.
Brian was very respectful, explained everything very thoroughly and also explained exactly what work would be done. He went over the pricing and our options in great detail. He was very nice and a pleasure to work with.
Brian was thoroughly knowledgeable, professional, and friendly. He explained our problem and the solution in detail, and answered all of our questions. This was our first estimate, and we saw no need to look further!
Barry came to help reconnect our pump. He was friendly and explained things thoroughly and efficiently!
Satisfied with the process and final project. Our call was returned immediately and the project was started within a week. Everything was explained well.
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