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Their sales rep explained the options well and was not a high pressure type. The crew showed up on the day promised and did a very professional job and they cleaned up after themselves. They were not the lowest price.
Top notch work on my basement structural and repointing work! Everything looks great and they even swept my basement, which made me smile. Tony is awesome! He really knows his stuff. Brian was great! He was very communicative and kept me in the loop every step of the way.
I have had the pleasure of working with such a remarkable company. I have called them to my house several times for inspections on work they performed on my house before I moved in. I had no idea what a sump pump was , coming from California. They came out and explained everything to me! I had a few questions about warranties which Renee and Katie answered for me. Everyone in this company goes above and beyond for their customers. I highly recommend this company to anone who needs their services! Chuck came out to my house with his partner Eric and answered more questions for me today. I couldn't be more pleased with their professionalism, courtesy, and knowledge. A+++ Thank you!
From the beginning of this project (interior French drains and sump pump installed) to the end, Keystone personnel were great. Brian, the sales rep, was knowledgeable and professional and facilitated a tiny glitch resolution. The work crew showed up on time and worked diligently into the evening to get the job done a day early, which I really appreciated. And Sean came back afterward to finish up and went above and beyond. I’ve been more than satisfied with Keystone and will not hesitate to recommend it to others.
Charles and his team did a great job! They were professional and courteous, answered every question I had, and they did a great job cleaning up. I would not hesitate in recommending them to friends.
I had some water problems in my basement and had several companies out including Keystone Basement Systems. Our inspector Scott M was on time and very respectful of my home. He did a thorough inspection and educated on us on how and why we had the problem. After discussing there systems and lifetime warranty we decided to move forward with Keystone and he got on the schedule for install the following week. Very impressed from start to finish and would recommend them to anyone that wants a complete solution for a dry basement!
Thanks to Scott for coming out to help us figure out our waterproofing issues
Had a good experience with Keystone. Brian, our point man, was very thorough and professional and always available if I had questions or concerns. The workers were efficient and thorough and committed to the job. At this point I'm cautiously optimistic because we've had water problems for a long time and I'm hoping this will be the solution.
I needed the support post in my garage replaced because it was rusted and was afraid that it was no longer supporting the area above the garage. I could no longer shut the bedroom door and had hairline cracks in the living area above the support post. Chuck came out and gave me a reasonable estimate to replace the post and made me feel like he really knew what he was talking about. He was also able to show me pictures from other jobs like mine to inform me what would be involved. Chuck and his helper Robert completed the removal and installation of the support post and did a very nice job. There was no mess when they were done working. As a result, I was able to open the bedroom door because the floor above the garage had support again. Thank you for a job well done and making me feel relieved that I hired the right company for the job.
My experience with Keystone is always good. I always appreciate the skilled, professional service I receive. I had Chuck Abramski and Tim today and they kept us update on the repairs they were making. Thanks again for prompt service.
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