Do you have talent on the phone? Are you tired of being underpaid or under-appreciated? Do you want to love going to work and make very good money? Such a thing is possible if you find the right company at the right time in their growth. Keystone Basement Systems is growing and we’re seeking to add another Customer Care Specialist to join our team. The ideal candidate must be: Customer-focused Goal-oriented Computer literate Attentive to details An effective communicator Able to handle high call volumes A team player Positive and upbeat Self-motivated Able to thrive in a fast-paced, deadline-driven environment Available evenings and weekends The Customer Care Specialist is a true expert on the phone responsible for creating a world-class customer experience. This experience is created through answering inbound calls, scheduling quality appointments for our in-home inspections, accurately updating the company database, and following up with the potential customer after their inspection. This person must be willing to follow up constantly using a strong system, schedule, procedures and scripts. Anyone who is aggressive and has a winning attitude will excel in this position.